Terms of Service
Last updated: January 3, 2025
1. Agreement to Terms
By accessing and using LucidRank ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
LucidRank is an AI visibility intelligence platform that analyzes how businesses appear in responses from various AI models including ChatGPT, Google Gemini, Claude, and others. Our service provides:
- AI visibility audits across multiple AI models
- Competitor analysis and discovery
- Visibility scoring and ranking analysis
- Actionable recommendations for improvement
- Market intelligence insights
3. User Accounts
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to our systems
- Use automated scripts or bots to access the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service for competitive intelligence against LucidRank
5. Credits and Billing
LucidRank operates on a credit-based system:
- Credits are required to perform AI visibility audits
- Credits do not expire once purchased
- Credits are non-refundable except as required by law
- Pricing is subject to change with notice
- You are responsible for all charges incurred under your account
6. Intellectual Property
The Service and its original content, features, and functionality are owned by LucidRank and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you submit to the Service, but grant us a license to use it in connection with providing the Service.
7. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy, completeness, or reliability of audit results
- Uninterrupted or error-free operation
- Security of data transmission
9. Limitation of Liability
To the maximum extent permitted by law, LucidRank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify and hold LucidRank harmless from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for violation of these Terms or other conduct that we believe is harmful to the Service or other users.
You may terminate your account at any time by contacting us. Upon termination, unused credits will remain in your account but the account will be deactivated.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: d@devkonic.com
Address: LucidRank, Legal Department